Auckland-based internet service provider (ISP) Wireless Nation, has launched Smart SOHO, a new Voice over IP (VoIP) phone service and unlimited broadband bundle for small business customers.
The package is designed to encourage SME adoption of a unified communications strategy with the benefits of VoIP technology.
“We see the Smart SOHO package launch as an opportunity to help customers realise the advantages of VoIP – not only in terms of cost-savings (no more toll calls), but also call quality and added value services,” said Tom Linn, technical director of Wireless Nation.
Over 450,000 businesses fall into the small-office-home-office category, defined as less than 10 employees – and they make up 25% of the total New Zealand business market. According to Wireless Nation, the Smart SOHO package is ideally suited to businesses of this size.
“When you talk about VoIP technology, most people think of Skype and many recount dubious experiences with audio quality when voice and data traffic compete for the same bandwidth. Because Wireless Nation’s VoIP calls go through a dedicated bandwidth pipe within our core network to a cloud internet protocol PABX, voice calls are prioritised over other data, so voice quality doesn’t suffer with an increase in network congestion,” Linn said.
“We believe that the technology has matured to deliver the reliability required by business users, and they simply don’t need to fork out for traditional landlines and a dedicated PABX anymore.”
Wireless Nation’s Smart SOHO bundle includes unlimited data usage, a wireless router, two VoIP lines, a VoIP adapter and a static IP address. VoIP provides free access to features such as caller ID, call forwarding, call recording and voicemail (with voicemail-to-email forwarding).