Menu
Packet loss problem in Amazon's cloud wobbles Airbnb, Vine

Packet loss problem in Amazon's cloud wobbles Airbnb, Vine

The partial failure of a networking device caused some APIs to return errors, Amazon said Sunday

Amazon Web Services resolved service problems on Sunday that caused issues for several websites, including Airbnb's booking site and Twitter's Vine video application, which rely on its computing platform.

Amazon's Elastic Compute Cloud (EC2), which is used by a variety of companies to host web applications, was unreachable due to a packet loss issue in the US-EAST-1 Region, referred to as an "availability zone" by Amazon. The problem started at 12:51 PM PDT and was mostly resolved by 1:42 PM PDT.

The problem caused a degradation of service in some Elastic Block Store (EBS) storage volumes, which are used in conjunction with EC2 instances. As a result, some APIs (application programming interfaces) returned error rates, Amazon said.

The partial failure of a networking device was to blame, Amazon said.

"The networking device was removed from service, and we are performing a forensic investigation to understand how it failed," AWS said. "We are continuing to work on a small number of instances and volumes that require additional maintenance before they return to normal performance."

Airbnb warned on Twitter that it was among several sites and applications that were down due to Amazon's problems.

Vine, a video editing and sharing service owned by Twitter, also advised that "We're aware of some issues affecting our servers and are working to address them now. Thanks for your patience and hang tight!" Facebook-owned Instagram, which also uses EC2, also acknowledged service problems.

Send news tips and comments to jeremy_kirk@idg.com. Follow me on Twitter: @jeremy_kirk


Follow Us

Join the newsletter!

Error: Please check your email address.

Tags internetAmazon Web ServicesInternet-based applications and servicesInternet service providers

Featured

Slideshows

Kiwi channel closes 2017 with After Hours

Kiwi channel closes 2017 with After Hours

The channel in New Zealand came together to celebrate the close of 2017, as the final After Hours played out in front of a bumper Auckland crowd.

Kiwi channel closes 2017 with After Hours
Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP honoured leading partners across the channel at the Partner Awards 2017 in New Zealand, recognising excellence across the entire print and personal systems portfolio.

Meet the top performing HP partners in NZ
Tech industry comes together as Lexel celebrates turning 30

Tech industry comes together as Lexel celebrates turning 30

Leading figures within the technology industry across New Zealand came together to celebrate 30 years of success for Lexel Systems, at a milestone birthday occasion at St Matthews in the City.​

Tech industry comes together as Lexel celebrates turning 30
Show Comments