Menu
Outlook.com and Skype integration starts to roll out

Outlook.com and Skype integration starts to roll out

It's now live in the US, the UK, France, Germany, Brazil and Canada

Microsoft has integrated Outlook.com with Skype in several countries, including the U.K., the U.S. and Germany, offering users the ability to tap Skype functions and contacts from within the interface of the webmail application.

The link between the two products lets Outlook.com users do Skype video chats, audio calling and instant messaging. Other countries where this is now available are Brazil, France and Canada. Microsoft plans to offer this integration worldwide "in the near future," Microsoft said in a blog post on Monday.

Microsoft is pursuing this integration because email exchanges are often escalated to audio and video communications, so bridging the interface gap between Outlook.com and Skype makes sense, the company said.

"Email is an important and personal tool for most people, but there are moments when you want to be able to speak live or chat face-to-face," wrote Dawn Martynuik, group product manager of Outlook.com, in the blog post.

Ironically, Outlook.com already has links with Facebook, Google, LinkedIn and Twitter.

Outlook.com hit a rough patch last week, when it malfunctioned in various ways for an undisclosed number of users between Wednesday and Sunday. The glitches impacted mobile access to the inbox and the ability to share SkyDrive files via email.

Outlook.com has had other stability, availability and performance problems in recent months, including a high-profile outage in mid-March.

Microsoft launched a preview of Outlook.com in July 2012, billing it as a reinvention of webmail from the user interface to the back end designed to let the company better compete against Gmail and Yahoo Mail. Outlook.com eventually replaced Hotmail as the company's webmail service.

Last month, Microsoft celebrated Outlook.com's 1-year anniversary, rattling off a long list of positives, but also acknowledging that the service hasn't been as stable as expected.

"We had some bumps over the last year and there were places where our performance hasn't met the high standard we set for ourselves," Dick Craddock, group program manager of Outlook.com, wrote in that blog post, published on July 31.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags MicrosoftinternetMailInternet-based applications and servicesTelephony/conferencing

Featured

Slideshows

The making of an MSSP: a blueprint for growth in NZ

The making of an MSSP: a blueprint for growth in NZ

Partners are actively building out security practices and services to match, yet remain challenged by a lack of guidance in the market. This exclusive Reseller News Roundtable - in association with Sophos - assessed the making of an MSSP, outlining the blueprint for growth and how partners can differentiate in New Zealand.

The making of an MSSP: a blueprint for growth in NZ
Reseller News Platinum Club celebrates leading partners in 2018

Reseller News Platinum Club celebrates leading partners in 2018

The leading players of the New Zealand channel came together to celebrate a year of achievement at the inaugural Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months, with more than ​​50 organisations in the spotlight.​​​

Reseller News Platinum Club celebrates leading partners in 2018
Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP has honoured its leading partners in New Zealand during 2018, following 12 months of growth through the local channel. Unveiled during the fourth running of the ceremony in Auckland, the awards recognise and celebrate excellence, growth, consistency and engagement of standout Kiwi partners.

Meet the top performing HP partners in NZ
Show Comments