Menu
Microsoft's SkyDrive, Outlook.com are down for some people

Microsoft's SkyDrive, Outlook.com are down for some people

The problems began at around 10 a.m. US Eastern Time

Microsoft's Outlook.com web mail application and SkyDrive cloud storage service are suffering a partial outage on Wednesday.

The problems began at around 10 a.m. U.S. Eastern Time and hadn't been resolved by early afternoon, according to information posted by Microsoft on its Live Status page.

The Outlook.com issue is preventing affected users from seeing all their email messages. There is also a related problem with the People contacts application in which address book change notifications may not be properly delivered to Hotmail. This is causing some customers to have out of date contacts on Outlook.com.

There are no details on what affected SkyDrive users are experiencing.

Microsoft is promising an update on the problems by 2 p.m. It's not clear how many people are affected.

The company didn't immediately respond to a request for comment.

The problems come days after Microsoft last week triumphantly announced that it had exceeded 99.9 percent uptime in each of the past four quarters for its Office 365 cloud suite, which businesses use for email, collaboration and communication.

Microsoft also said last week that it will report uptime stats for the Business, Government and Education editions of Office 365 at the end of every quarter from now on. Until now, only Office 365 customers have had access to that type of availability information.

The Office 365 components measured for uptime are Exchange, SharePoint, Lync and Office Web Apps. Some industry analysts welcomed the move towards more transparency, but said at the time that Microsoft should go further and provide more granular details, such as uptime by geography and by application, and ideally even set up a public status page like the Live Status page it has for consumer cloud applications.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags cloud computingMicrosoftinternetstoragesoftwareapplicationse-mailSoftware as a service

Featured

Slideshows

Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomed 2018 inductees - Chris Simpson, Kendra Ross and Phill Patton - to the third running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing landscape of the technology industry in New Zealand, while outlining ways to attract a new breed of players to the ecosystem. Photos by Gino Demeer.

Reseller News welcomes industry figures for 2019 Hall of Fame lunch
Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019

Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019

The channel came together for the inaugural Reseller News Emerging Leaders Forum in New Zealand, created to provide a program that identifies, educates and showcases the upcoming talent of the ICT industry. Hosted as a half day event, attendees heard from industry champions as keynoters and panelists talked about future opportunities and leadership paths and joined mentoring sessions with members of the ICT industry Hall of Fame. The forum concluded with 30 Under 30 Tech Awards across areas of Sales, Entrepreneur, Marketing, Management, Technical and Human Resources. Photos by Gino Demeer.

Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019
Show Comments