SYSTEMS integrator Computerland has headed off rivals Gen-i and Datacom to win a helpdesk contract at civil engineering firm Works Infrastructure.
Both Works and Computerland are coy about the deal, but Reseller News understands Computerland will provide national desktop support around the implementation of a “new business system”, which started two weeks ago and is believed to include JD Edwards software.
Works general manager of corporate services Sandra Dodds says the implementation should be completed “sometime next year”. She says Computerland’s national coverage helped it win the contract, which is “normal helpdesk-type support”.
Computerland services director Peter Revell says it is a significant win, but at the customer’s request he does not wish to give away too much. “It is a good piece of business. It’s involving our mid-range capability.”
Works, a subsidiary of the Downer Group, turned over nearly $370 million and posted a surplus of $5.6 million in the year to June 30 2002. The win is a fillip for Computerland, which has not posted a profit in its last three financial years and is restructuring parts of its business.
Wellington sales boss Rob Clay left for Gen-i this month and infrastructure manager David Roberts, who left last month, will not be replaced. Those departures follow the recent arrival of Revell and two other senior executives — sales director Lawrence Russell and enterprise systems director John Hanna.