COMPUTERLAND took on its rival, fellow integrator Gen-i, and won. The network maintenance contract at Dunedin City Council’s power company has been given to Computerland over incumbent Gen-i.
The undisclosed one-year deal that was decided in January involves help desk support for Delta Utility’s DEC Unix servers and various routers.
Delta provides electricity, phone and wastewater services for state-owned and private organisations, and is wholly owned by the council.
This is the second tussle in as many months that Computerland has won over its rival, which has completed time and materials projects at Delta.
Last month, Reseller News reported that Computerland’s corporate business (the part owned by Ceritas) won a nationwide help desk contract at Works Infrastructure, where it out-bid Gen-i and Datacom.
Computerland Dunedin director, Roslyn Byrne says the contract “is not necessarily” large “in terms of cold hard cash” but was a hard-fought win. “It was a relatively long and involved process. It went to tender in June.”
She says the contract requires Computerland to meet high levels of service.
Computerland’s “high-end Unix skills” and having “more people on the ground” were key to winning the business, Byrne says.
The franchise has 20 staff.
But Gen-i chief executive Garth Biggs, whose company has a Dunedin office, says he cannot comment on possible reasons for not winning the contract because he has “not seen a debrief”.
“I always regret not winning these [retainer] contracts. I don’t know yet why we didn’t [win it]. I admire the Computerland guys for their enthusiasm.”
Byrne says Computerland’s “ownership in Dunedin is very high”.