LAST year Gen-i responded to an RFI by Hastings District Council requesting a records and document management system.
The system for 150 seats was smaller than Gen-i would normally have responded to and it had no previous relationship with the
council. However, Gen-i wanted to work with local government and the proposed system was to be part of a longer-term information management improvement programme to streamline business processes across the council and establish a platform for future e-business and e-government initiatives.
The five short listed companies were asked to respond to an RFP and Gen-i was chosen.
New legislation for local government was a driving force for this project.
Gen-i wanted to form a partnership — to be there for the long haul — stay and grow with the council providing solutions that were replicable for other councils by nature of information sharing requirements between councils. This was something that appealed to HDC. The initial project started with 150 seats and is now 190 seats.
Having implemented the solution for HDC, Gen-i is also working with Rotorua District Council and talking to other councils. The project has also helped the company raise its information management profile among government departments.
The council’s project manager of electronic document management systems Robyn O’Connor says right from the start, it was clear Gen-i was keen to build a strong relationship with the council, rather than just install and service the solution.
As part of the project, Gen-i will also implement Trapeze imaging technology to scan and store the millions of hard copy council documents in a digital format. This win enabled the company’s Palmerston North branch to expand from a support office to full service technology solutions provider and was one of the first wins for the regional branch.