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Ingram extends warranty

Ingram extends warranty

AUCKLAND-based distributor Ingram Micro has extended options on its Warranty Plus programme to meet customer demand, according to managing director John Dunbar.

Initially, the Warranty Plus initiative meant smaller players were offered a three-year warranty on products, but that has been extended to also offer a two-year option.

“It has broken into smaller increments and additional years. It was to take your original one-year warranty and to then take it to three. Now it will go to two and three,” Dunbar says. This, he adds, allows for more “versatility” around warranties.

In addition to the warranty announcement, Dunbar says an aggressive deal has been launched by Acer within the increasingly cut-throat PC market. As of last Wednesday, Acer is offering (through Ingram Micro) Acer Pentium 4 2.6GHz Veriton 3500 PCs designed to retail at less that $1000 (including a monitor).

The offer is limited to while stocks last.

Meanwhile, Dunbar says the company has also enjoyed a record number of invoices as well as taking on new customers. He says the distributor has seen about 25% more invoices and 20% more customers. IBM and Acer are among some of the brands that have been selling well.


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