Voice Perfect NZ expands with new office

Voice Perfect NZ expands with new office

VOICE Perfect NZ is crediting sales growth for the opening of its second New Zealand office and possibly a third later this year.

The voice dictation software distributor’s New Zealand entity, a subsidiary of Melbourne-based Voice Perfect, sells and customises ScanSoft software for legal and medical professions. The Auckland-based company of five staff also sells products to the retail sector through Mistral Software and SRNZ, trading as Speech Recognition of New Zealand.

Last week, Voice Perfect opened its Wellington office with one staff member. The company is looking for sales staff in the capital and hopes to open an office in Christchurch later this year, manager Jason Mansfield says.

He puts the expansion down to sales growth, which he expects to be “at least double” the March 31, 2004 year. Mansfield was unable to give figures and last year’s financial results were not available.

Voice Perfect turned over $169,000 and made a loss of $26,000 for the March 2003 year — its first in New Zealand.

“We’ve noticed that our custom vocabs (customised software) are taking off now,” Mansfield says. “I guess that’s because [lawyers and doctors] have such high outputs.”

Voice Perfect is considering a transcription service for customers who do not want to buy full speech recognition packages.

Mansfield says voice dictation software is more attractive to companies than before because the latest technology is easier to install and train people on, and computer hardware is powerful enough to run it.

“You can train them in five minutes, You can have [the software] at 98% accuracy in 40 minutes.”

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