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IBM expands SMB offerings

IBM expands SMB offerings

IBM has added to its Express line of software and services for companies with between 100 and 1,000 employees. The new offerings target remote network management, recovery, and more.

IBM in late 2002 launched its Express line and said it would commit US$500 million to delivering products to the small and midsize business (SMB) market. Since then, the company has added software and service offerings from its WebSphere, DB2, Lotus and Tivoli software divisions. In the first quarter of 2004, IBM reported that revenue from SMBs increased about 15% to $4.9 billion from $4.3 billion in the year ago quarter, while overall revenue increased 11 percent to $22.2 billion.

The latest Express releases include:

-- IBM Network Operations and Management Services: IBM remotely monitors customer networks for network performance, system health and component problems via a secure connection. Customers view real-time data and historical reports through a secure portal. Pricing depends on service and customer networks.

-- IBM Infrastructure Recovery Services: IBM helps customers build disaster-recovery plans. The offering entails a two-day consulting workshop and provides customers with a pre-configured eServer, iSeries or pSeries system for temporary use in emergency outages. Pricing depends on service and customer networks.

-- IBM Infrastructure Management Express Portfolio Solution for iSeries: IBM says this package will help simplify management and administration of IT environments consisting of AS/400 and Intel-based servers running AS/400 and Windows applications. It combines hardware, software and services based on an IBM eServer iSeries 800 Standard or Advanced Edition system. It starts at $30,000.

-- IBM High Availability Express Portfolio Solution for iSeries: This package lets customers link iSeries systems via third-party software from various vendors, including Data Mirror, iTera, Lakeview Technology, Maximum Availability, Trader's and Vision Solutions. Pricing starts at $51,000.


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