NETWORK Associates has launched a managed security service that could lead to sales opportunities for resellers beyond the income generated by the service itself.
The security vendor is making its anti-virus updating and monitoring service available to partners to resell, allowing them to remotely monitor and manage a customer’s network and desktop security.
Its Partner Security Service is an addition to its McAfee VirusScan ASaP offering and is aimed at SMBs that do not have inhouse IT support, and wish to outsource these duties to a technology company.
According to Ray McIntyre, Network Associates online security manager, the service will give resellers an inside look into a customer’s network and equip them to identify potential security risks before they occur.
Partners can access live reports that provide the vital statistics of all the machines in a client’s network through a special web portal.
From this information they can pinpoint potential threats such as users engaging in high risk activities like file sharing or visiting peer-to-peer or internet relay chat sites, as well as view a list of machines that are unpatched or running outdated and vulnerable operating systems.
“This is a powerful tool for the reseller — they drill down from a network-wide view to individual users and ring their customers with advice and support based on what is happening on the network. For instance they can suggest the replacement of outdated machines and operating systems, creating a sales opportunity for hardware and software,” says McIntyre.
“This is all web-based and requires no infrastructure and capital outlay from the reseller and because it is all electronic, they do not have to buy stock up front.”
New Zealand is the third region that Partner Security Service is being launched after Australia, where it was developed in, and India. Fifteen local partners and 100 small businesses in New Zealand trialed the service.
Meanwhile, Network Associates will change its name to McAfee Inc on the completion of the sale of its Sniffer product line to Silver Lake Partners and Texas Pacific Group for $US275 million in cash, in a move to streamline its business and focus on security products and services.