NEW Zealand channel partners are unlikely to have been affected by faulty Intel chipsets, which caused the vendor to recall a number of them from the market.
Intel found a flaw in its recently launched chipsets, the 915 G/P and 925X, formerly known as Grantsdale and Alderwood, that can preclude a system from starting up normally, and it announced that it would recall a certain amount of them from system vendors and channel partners.
However, Dan Anderson, Intel PR manager ANZ, says: “I don’t have a figure for either — but we believe only a few thousand units have reached the end customer globally. It’s possible some came into Australia and New Zealand, but it is unlikely.”
He says the fault may have caused a small delay in getting product but Intel has “fixed the problem and we’re back in full production”.
The problem only affected a certain portion of Intel’s chipset shipments because it was a manufacturing error, and not a design flaw, according to an Intel spokesman. Intel is not disclosing what percentage of its shipments was affected. The bad parts were shipped to system vendors prior to the official launch, and the company believes that very few chipsets actually reached end users.
Intel has identified the particular chipsets containing the flaw, and is working with PC vendors and resellers to remove them from circulation, a spokesman says.
Customers interested in buying PCs from Hewlett-Packard (HP) and Dell based on Intel’s new chipsets will have to wait for several days, their websites stated.