GEN-I Hamilton is riding the crest of a growth wave, which it expects will establish it as a dominant technology provider in the region, especially with the backing of new parent Telecom.
According to sales director Alana Savage, the branch’s customer base doubled in the last financial year, while revenue grew by 26% and she is certain her team will improve on these achievements in the coming year, particularly following Telecom’s acquisition of Gen-i.
Savage attributes the branch’s success to the addition of a full set of services and the creation of a sales team over the last two years, which have taken it from a support centre to a fully-fledged Gen-i outlet. “We now boast the entire gambit of Gen-i services, including procurement, software development, sales and consulting,” Savage says.
Savage, who had been working with rival Computerland for the past 10 years, joined Gen-i nine months ago when the company decided to increase its sales resource at the branch in order to grow its customer base in the region, which includes Waikato and Bay of Plenty. Savage says the branch has made good inroads with industries in the region and the local government sector in particular, counting the likes of Tauranga City Council among its customers.