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Apple in G4 PowerBook recall

Apple in G4 PowerBook recall

Apple has issued a global recall for batteries from its range of PowerBook G4 laptops, saying an internal short causing the rechargeable cell to overheat poses a fire hazard.

Some 28,000 PowerBooks worldwide feature the recalled batteries, with Apple New Zealand distributor Renassance Brands expecting "a small number" to turn up here.

The notebooks affected are the 15-inch PowerBook G4 (aluminium) laptops with model number A1045, produced in the last week of December. They have been on sale since January.

Products included in the recall have serial numbers beginning with HQ404, HQ405, HQ406, HQ407 and HQ408.

Renaissance Brands Apple product and marketing manager Bronwyn Sinclair says the distributor is working with Apple in contacting anyone affected by the recall.

Apple maintains records of products sold to resellers and can identify which stores have ordered stock affected by the recall.

Customers have been advised not to use the batteries, built by LG Chem of Korea, but to contact Renaissance for a free replacement battery immediately. They will then be asked to return their faulty batteries in the supplied packaging.

Apple resellers have received written notification about the recall but by Monday, none of the affected batteries had turned up in New Zealand.

In the US, Apple reports four cases of batteries overheating, but said no users have been injured.


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