THIS month will see the launch event of the New Zealand chapter of an international organisation promoting best practice IT management.
ItSMFnz - IT Service Management Forum - inputs into the development of BS15000, a standard that specifies a set of interrelated management processes that is based on the IT Infrastructure Framework.
Conferences on IT Service Management will be run in Auckland, Wellington and Christchurch in February to explain what the organisation is all about.
ItSMFnz president Craig Pattison says the vision is to allow New Zealand the opportunity to catch up on service management delivery.
“We’re very passionate and excited and I feel confident that we’re going to take New Zealand by storm,” he says.
The forum is financed by membership and vendor sponsorship but Pattison assures the group is impartial.
“Vendors have a tremendous amount to contribute and their sponsorship helps protect our brand and ensure that we’re here for the long haul.”
Members may be individual, corporate, vendor or associate; locally both the private and government sectors are represented amongst the 70-odd members.
Globally, the organisation has over 2,500 member companies, including Computer Associates, Microsoft, HP and IBM, and 27 chapters - of which New Zealand is the 24th.
“There’s been a rapid expansion and a tremendous uptake in Asia,” says Pattison.
The organisation, formed in the UK in 1991, aims to develop and promote industry best practice in service management and to provide members with a forum in which to exchange information and share experiences.
“It was a government initiative in the UK looking for a common group of standards and it needed a forum to develop it. Basically, if it’s applicable for the government in the UK, it’s applicable here.”
ItSMF runs seminars, conferences and regional meetings for its members and the New Zealand chapter will soon launch a quarterly magazine.