3COM has a new face in New Zealand and it is a familiar one for many resellers.
Richard Harri, national sales manager at Ingram Micro until it merged with rival Tech Pacific, is now country manager for the networking vendor, which has been lacking a presence in the local market for some time.
Harri is no stranger to the brand however, as he once held a 3Com product manager role at Tech Pacific where he worked for eight years before joining Ingram Micro in early 2004.
According to David Richardson, 3Com Australia and New Zealand managing
director, the company appointed Harri because it wants more focus in New Zealand, which cannot be regarded as an extension of the Australian market.
“We needed a person who understands the requirements of the market and who provides visi-bility back into 3Com. Richard will be conduit from New Zealand to 3Com in Australia, Singapore and the US,” he says.
“Richard was chosen as he was successful before as a 3Com product manager [at Tech Pacific] and is well respected in the industry. He also became available at the perfect time.”
Harri is one of a number of Ingram Micro and Tech Pacific employees that left the companies following their merger, some under redundancy. The company is yet to make public exactly how many people lost their jobs after the integration, but earlier estimated it would be around 25.
Richardson says Harri’s appointment comes as 3Com now has more products that address the needs of enterprise customers and that he will provide both pre- and post-sale support to end-users and channel partners.
Harri’s goal is to work with a core set of partners and provide them with training and support, while finding ways to grow the brand’s business in New Zealand.
“I have relationships with over 2,000 resellers around the country and will be knocking on some of the same doors. I am keen to support and grow the brand here,” he says, adding that the company will be realistic in the number of channel partners it engages with.
“We want to make sure we can support our channel partners and build their business and make them profitable,” he says.
3Com now has some exciting offerings for enterprise customers, and has increased its focus on security, says Richardson.
Last month the company released a new email firewall for SMBs powered by Canadian BorderWare Technologies, with which it reached an OEM partnership, and last year acquired intrusion prevention systems provider TippingPoint Technologies.
Wireless and IP telephony products, however, remain vital in the company’s arsenal of offerings, says Richardson.