DATA resellers looking to break into voice communications are being sought by Teleware, a vendor of telephony software.
Teleware currently has three channel partners in New Zealand: Intel, Datacom and IBM, but managing director Mick Blanchard says only one of these is proving successful.
Now Blanchard is refocusing on these channels, describing those in place as pretty dormant.
“I’d really like to see regional channels established with partners who want to get into voice communication. There’s an enormous opportunity for channel partners to strengthen their offering by including Tele-ware’s platform,” he says.
Blanchard says resellers can take advantage of the emerging IP telephony market at a time when New Zealand enterprises are at a tough crossroads - balancing their need for advanced functionality against preparing for full migration to IP.
While Teleware has focused on the enterprise market it is now looking for partners to take its application software and services into the small to medium space.
“The whole solution is scalable and, backed with the hosted services, partners can launch into the 50-seat-and-under market.”
Application resellers sell the company’s system - which enables the transition from traditional PBX to IP-based PBX - while others may choose to sell seats on the hosted solution for a percentage.
Blanchard says the offering is an open standard that supports unified messaging and can provide a personal number accessible from any hardware.
“Around 83% of business calls go directly to voicemail - around one in five, so in a competitive environment this is a unique offering.”
Teleware’s New Zealand customers include NZQA, Auckland University of Technology and the Auckland Regional Council.