Service with a smile for Intelligroup

Service with a smile for Intelligroup

WITH two significant wins under its belt, Intelligroup says it now has a firm foothold in the services industry.

In May the systems integrator beat out rivals Oracle and Microsoft Axapta to win a lucrative contract with cleaning company OCS to provide SAP’s All-in-One solution.

OCS, formerly Quality Services Enterprises, employs over 3,000 staff the length of the country and has two key sites at Auckland’s hospital and airport.

Nick Mulcahy, Intelligroup mid-market business manager, says his company is on track to provide a best-practice implementation.

“This gives us a great kick-start into the services industry and is proof to potential customers that the solution works,” he says.

South Island-based Delta Utility Services has also selected Intelligroup for an ERP implementation project, launching the company into a new geography.

Mulcahy describes the South Island as a largely untapped area and says Intelligroup is looking to team with business partners who have local connections.

He attributes his company’s success to the fact it has now learnt how to sell software.

“Intelligroup has always sold ser-vices and software was a new thing for us but we’re finally getting there.”

The company has been an SAP services partner since 1995 and became a reseller in 2003.

Although its main business remains in services, Mulcahy says the advantage of selling licences is developing a closer relationship with customers.

Since he joined the company three years ago, Mulcahy has seen the Auckland office expand from a team of five to 30.

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