Menu
Skills shortage costs opportunities

Skills shortage costs opportunities

A SHORTAGE of network security and internet telephony skills in the channel is preventing the industry from addressing all the opportunities available in the market, says Cisco Systems.

The networking vendor says not enough people in the channel have the knowledge to design and implement networks based on its security and voice over internet protocol (VoIP) technologies.

Jennifer Rutherford, Cisco New Zealand channel manager, says while the channel is comfortable deploying frontline security systems such as firewalls or antivirus software, few people can deliver Cisco’s vision of a self-defending network, which can identify, prevent and adapt to threats.

“Security must become part of the design of the network,” she says. With VoIP becoming mainstream, those who can sell, design and implement IP telephony offerings are also thin on the ground, says Rutherford.

“The sheer volume of customer demand for the technology is placing a strain on available resources,” she says.

It is becoming more expensive for the channel to find people with the required skills, as they can demand higher salaries, says Rutherford.

Therefore she is encouraging Cisco resellers to partner with each other and share their resources.

“Not everyone in the channel can develop their skills — it is too costly. People should see who they can partner with to share resources,” she says.

Cisco does play matchmaker, but faces the challenge of convincing partners that sometimes they may need to work with traditional competitors, says Rutherford.

The skill shortage is being felt on the other side of the Tasman too, where Kevin Bloch, Cisco Australia’s general manager of strategy and new business, has also recently expressed concerns on the issue.

Bloch says whenever there is a boom in an industry sector, the demand for people skilled and experienced in that particular field rises.

While Cisco is putting more people through certification training, there are still opportunities it is not addressing, says Bloch.

Rutherford agrees the same applies here.

Cisco regards its VoIP and security technologies as its most lucrative offerings, which require more of a solution approach than its traditional networking hardware products.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Featured

Slideshows

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

The leading female front runners of the New Zealand ICT industry joined together for the annual Reseller News Women in ICT Awards event at the Hilton in Auckland, during which hundreds of guests celebrated 13 outstanding individuals who won awards, chosen from more than 50 finalists representing over 30 organisations.

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards
Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

More than 500 channel leaders gathered in Auckland on 21 October at the ​Reseller News Innovation Awards ​2020 to celebrate the achievements of the New Zealand technology industry's top partners, start-ups, vendors, distributors and individuals.

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners
Show Comments