Integrated VoIP offering for SMEs

Integrated VoIP offering for SMEs

AGILE has signed Infinity Solutions as a reseller to take Avaya’s IP Office suite to the small to medium enterprise (SME) market.

Tony Jayne, Agile general manager, says Infinity is a natural fit with its application focus in the SME area and strong national coverage.

“There is an extensive training process for Infinity to go through and a large investment on our behalf to ensure it is successful. This is a very specialist channel strategy not commoditising VoIP,” he says.

Jayne says that although Agile’s voice resellers have sold over 1,000 Avaya IP systems he wanted to focus on a different skill set to complement the existing channel.

He says Infinity has hit the ground running, with one new customer already signed — an indication, he believes, that good news travels quickly.

“This relationship is really about taking the business benefit of VoIP to the market rather than just the technology. Avaya IP Office is not a box sell. Customers will miss out on the real benefits of convergence and IP telephony if the solutions aren’t delivered by an integrator with a single view of data, applications and business processes.”

Stuart Robb, Infinity CEO, says his customers are increasingly demanding integrated IT and telephony solutions.

“I feel it’s a natural extension of what Infinity is already doing. In some ways it’s the timing of these things — VoIP has been around for a while but now it can be combined with IT infrastructure and applications,” he says.

Robb sees the partnership with Agile as an opportunity to turn the wheel into a wheelbarrow with a simple and intuitive tool to lift service.

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Sizing up the NZ security spectrum - Where's the channel sweet spot?

Sizing up the NZ security spectrum - Where's the channel sweet spot?

From new extortion schemes, outside threats and rising cyber attacks, the art of securing the enterprise has seldom been so complex or challenging. With distance no longer a viable defence, Kiwi businesses are fighting to stay ahead of the security curve. In total, 28 per cent of local businesses faced a cyber attack last year, with the number in New Zealand set to rise in 2017. Yet amidst the sensationalism, media headlines and ongoing high profile breaches, confusion floods the channel, as partners seek strategic methods to combat rising sophistication from attackers. In sizing up the security spectrum, this Reseller News roundtable - in association with F5 Networks, Kaspersky Lab, Tech Data, Sophos and SonicWall - assessed where the channel sweet spot is within the New Zealand channel. Photos by Maria Stefina.

Sizing up the NZ security spectrum - Where's the channel sweet spot?
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