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OSS celebrates ten years of IT service

OSS celebrates ten years of IT service

SYSTEMS integration specialist OSS is cele-brating its tenth anniversary this month, something of a landmark in this current climate of consolidation.

Director Jim A’Hara says it is an important milestone given there aren’t many IT services companies that have lasted that long, though he admits it hasn’t been without challenges.

“We have gone from being a 20-person company to having over 30 staff which means that some of the processes and rules have to change. But you have to be careful not to lose the culture that makes the company a success,” he says.

A’Hara believes his company has managed to retain its agile attitude, something he says helps OSS compete against bigger services players.

“Big ships take a long time to turn around. We tend to regard all the consolidation that’s gone on as an opportunity, as acquisitions and the associated uncertainty can make customers slightly uncomfortable.”

Equally as important is OSS’s vendor independence, which he says has earned the respect of those they partner with.

“We aren’t aligned with any one vendor. You might think that most of our partners would struggle with that but they see the value in us putting our customers first.”

He is delighted OSS has secured some major deals, most significantly providing a business continuity plan for the New Zealand Registry Services — responsible for registering domain names and the operation of the domain name system.

“Disaster recovery as a whole has become a very hot topic in New Zealand and certainly planning for if or when Wellington disappears into the sea is a prime example.”


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