AS Telecom NZ readies its online business-to-consumer service there is debate about its likely impact on resellers.
Michael McMahon, general manager Graysonline, believes anything encouraging online spending is a good thing.
“Our core service is in auctions and we have no plans to move away from that, but the more that consumers get used to purchasing online the better it is for everyone involved,” he says.
McMahon says that while vendors, distributors and resellers use Graysonline to dispose of excess stock it is a fairly discrete service.
Vivian Ong, PC Tronix co-owner, agrees.
“I think that eventually this will be great for online retailers such as PC Tronix because it will help foster greater trust amongst the general public,” she says.
Ong believes sites such as Trade-me and online grocery stores have boosted web-shopping.
“While an online mall with major IT retailers will be direct competition to stores like ours it’s no more of a business risk than your local Noel Leeming or Harvey Norman.”
She points out that if these retailers were a direct risk, businesses like PC Tronix wouldn’t have got off the ground.
“We will continue to provide cheaper alternatives and that personal touch that larger retailers — especially involved in a huge shopping mall — are missing.”
• See 'Telecom Ferrits for trading dollar'.