Menu
D-Link eyes services plan

D-Link eyes services plan

D-Link may seek to emulate a successful Australian services offering in New Zealand this year.

The networking vendor is considering launching its two-tier NetProtect support plan here sometime this year, says Sydney-based marketing director Maurice Famularo.

“It has been running in Australia for two years and has worked very well for us,” he says.

NetProtect is an additional service resellers can offer to customers, says Famularo, and is available in standard and premium versions.

The standard offering is a 12-month on-site service level agreement available with purchases of all D-Link managed switches. It offers eight hours response time during business hours for onsite product replacement by a D-Link-certified engineer, with priority email and helpdesk phone support. The premium version provides a four-hour response time around the clock.


Follow Us

Join the newsletter!

Error: Please check your email address.

Featured

Slideshows

A snapshot of the Kiwi partners set to shine at the Reseller News Awards

A snapshot of the Kiwi partners set to shine at the Reseller News Awards

With the 2017 Reseller News ICT Industry Awards only weeks away, Reseller News profiles the power line-up of partners set to dominate the biggest night on the channel calendar. ​Ranging from the enterprise, down through the mid-market and small business sectors into the heart of the start-up scene, the end result is the most diverse and wide-ranging partner line-up in the history of the Awards, playing host to the leading innovators of the past 12 months.​

A snapshot of the Kiwi partners set to shine at the Reseller News Awards
Show Comments