Menu
UEE crosses ditch to spark growth

UEE crosses ditch to spark growth

Australia’s United Electrical Engineering plans to open an Auckland office by early July to grow its extended warranty business in New Zealand, and will target independent retailers.

Daughter of UEE CEO Vern Rickman, Teyghan Stadelbauer will become the New Zealand director of operations and hire local staff.

“We’ve had a relatively small presence in New Zealand and haven’t been active there for the last 12 months now, but we’re pushing into retail and the whitebox market and my aim is to get independent retailers in New Zealand selling our products,” she says.

Stadelbauer says between 300 and 400 service centres here already support its warranty and maintenance programmes.

She says UEE’s extended warranty (which extends a manufacturer’s warranty for between one and five years) can be applied to all tier-one brands of PCs and notebooks, and also to peripherals, consumer electronics products and white boxes.

The warranty reseller can opt to do their own repairs after the manufacturer’s warranty period, which Stadelbauer believes will attract retailers who prefer not to use vendor-nominated service agents.

For a three-year onsite warranty, UEE charges resellers $195 including GST on consignment, and $135 on consignment for a PC. However, Stadelbauer says bulk discount rates are also offered for resellers who want to sell more than a few warranties a month.

UEE also has a growing maintenance business in Australia, she says.

The company has launched an 0800 number in New Zealand, and Stadelbauer hopes within six to 12 months to have a local call centre and sales team.

The company was created in 1992 and started providing onsite warranties for home and business customers in 1994. It also does hardware and software rollouts and upgrades.


Follow Us

Join the newsletter!

Error: Please check your email address.

Featured

Slideshows

Kiwi channel closes 2017 with After Hours

Kiwi channel closes 2017 with After Hours

The channel in New Zealand came together to celebrate the close of 2017, as the final After Hours played out in front of a bumper Auckland crowd.

Kiwi channel closes 2017 with After Hours
Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP honoured leading partners across the channel at the Partner Awards 2017 in New Zealand, recognising excellence across the entire print and personal systems portfolio.

Meet the top performing HP partners in NZ
Tech industry comes together as Lexel celebrates turning 30

Tech industry comes together as Lexel celebrates turning 30

Leading figures within the technology industry across New Zealand came together to celebrate 30 years of success for Lexel Systems, at a milestone birthday occasion at St Matthews in the City.​

Tech industry comes together as Lexel celebrates turning 30
Show Comments