Menu
Spam cure disrupts users

Spam cure disrupts users

Telecom copped some flak from smaller businesses after it started filtering traffic on port 25 in April.

Several companies were left without email communication after what seems to have been a misunderstanding between partners.

Sean Martin with media relations, corporate affairs Telecom, says a very small number of customers experienced some disruption but technical staff were able to reverse the upgrade.

“Port 25 is an internet port dedicated to sending email but it is also used by spammers to send unwanted emails. New viruses and worms are often spread across the internet via this port.”

Mark Sullivan, a systems administrator with Downer MBL, one of the affected companies, says the fault did not create a major loss in business and that a mix-up seems to have been the cause.

“I think the problem is that we never heard of this upgrade, but that could be down to something as simple as a wrong email address.”

The managing director at Secure MX, Jesse Ball, says some companies were left without email for several hours on the day.

“It was a good initiative from Telecom to reduce spam traffic, but some people were left dead in the water for about 11 hours. We couldn’t really help our customers directly; we could walk them through the troubleshooting and point them in direction of Telecom.”


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Events

Why experience is the new battleground for partners

Join us for an exclusive webinar, in association with Hewlett Packard Enterprise and Technology Services Industry Association (TSIA) and learn about the latest industry insights and how technology services continue to evolve to deliver differentiated value, and how partners can be successful in 2021 and beyond.

Featured

Slideshows

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

The leading female front runners of the New Zealand ICT industry joined together for the annual Reseller News Women in ICT Awards event at the Hilton in Auckland, during which hundreds of guests celebrated 13 outstanding individuals who won awards, chosen from more than 50 finalists representing over 30 organisations.

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards
Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

More than 500 channel leaders gathered in Auckland on 21 October at the ​Reseller News Innovation Awards ​2020 to celebrate the achievements of the New Zealand technology industry's top partners, start-ups, vendors, distributors and individuals.

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners
Show Comments