AMP hires Gen-i for switch to VoiP
AMP Financial Services has chosen Gen-i to implement its converged voice and data network. The integration of this new technology was completed during August, with AMP’s existing phone systems being replaced by Cisco's AVVID voice over IP offering and the installation of a Cisco Contact Centre and IPFX voicemail. Heather Waugh, AMP Financial Services head of IT, says the move from AMP’s current PABX model to a converged network provides a new level of functionality and faster response times to queries.
