Menu
McAfee upgrade jams Lotus Notes

McAfee upgrade jams Lotus Notes

The latest upgrade to McAfee VirusScan Enterprise security software is causing hiccups for some versions of IBM's Lotus Notes, the companies warned.

The problem affects users who have upgraded to VirusScan Enterprise 8.5i and are using the R6 or R7 version of Lotus Notes, McAfee says.

While working in Lotus Notes e-mail for a period of time, typically an hour or two, the program will display the following error message when users try to open or delete email: "You are not authorised to perform that operation." Users can close the dialog box but then can't do anything else in Notes.

Notes can be restarted, but the error appears again after another hour or two, IBM says in an advisory.

To avoid the problem, the companies recommended disabling two settings in McAfee's software: "scan all server databases" and "scan server mailboxes." McAfee posted instructions on how to disable the settings in its advisory. Affected users should contact McAfee technical support.

IBM says another option is to disable VirusScan Enterprise completely -- although clearly that may have security consequences.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags IBMLotus Notesmcafee

Featured

Slideshows

Tech industry comes out in force as Lancom turns 30

Tech industry comes out in force as Lancom turns 30

A host of leading vendors and customers came together to celebrate the birthday of Lancom Technology in New Zealand, as the technology provider turned 30.

Tech industry comes out in force as Lancom turns 30
The making of an MSSP: a blueprint for growth in NZ

The making of an MSSP: a blueprint for growth in NZ

Partners are actively building out security practices and services to match, yet remain challenged by a lack of guidance in the market. This exclusive Reseller News Roundtable - in association with Sophos - assessed the making of an MSSP, outlining the blueprint for growth and how partners can differentiate in New Zealand.

The making of an MSSP: a blueprint for growth in NZ
Show Comments