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Sales shake up after Ingram review

Sales shake up after Ingram review

Job changes as part of a sales model review at Ingram Micro New Zealand are “pretty much complete” according to outgoing general manager Tony Butler.

Butler says Ingram has moved to a geographically-focused sales model, which meant Christchurch-resident sales staff reduced from four to three before Christmas.

“Rather than having separate roles for corporate and medium business resellers, we’ve combined a couple of those roles so they cover an area rather than having two people travel to the same place,” he says.

A management position overseeing the South Island had been transferred to Wellington and sales staff there had stayed constant at five. There is also a vacancy in the capital. As well, Ingram has had a couple of changes in its outbound customer services team, Butler says.

“We’re a few down by natural attrition. We’ll review if those positions need to be replaced as the workload goes up again,” he says, adding that January is usually the quietest month for the distributor.

Seasonal workload changes also affect about 15 to 20 warehouse jobs during the year, Butler says.

However, he says Ingram is in employing mode right across the business and has been hiring in the last few months.

He says along with the geographical focus, Ingram wants staff to be product specialists.

Job changes are expected with a staff of nearly 300 and Butler says representing new agencies often accounts for shifting roles.

Butler’s replacement is Ingram Micro US veteran Jay Miley, who will go through a hand-over period during the next two months.


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