Menu
Online technical training from Symantec

Online technical training from Symantec

Symantec has taken the wraps off an online program to assist partners to validate their skills on its technology offerings. The technical specialist initiative was based on online product assessments to measure partner knowledge, vice-president, channels, Asia-Pacific and Japan, John Donovan, said. "We want to let the technical members of our community download the information they need and then do the tests to become accredited," he said. "In the past, partners would have to go through local channel leaders just to get the information. There was no unified way of doing all of this." The program arrives as part of an ongoing series of channel updates, including opening up its silver, gold and platinum levels to resellers across specific market segments. The vendor has also introduced an opportunity registrar. "We have 60,000 partners in system. The process of tying together Veritas and Symantec and working out the online training, opportunity registrations and so on has been massively complex," Donovan said. Symantec estimates it has made a three-fold investment over the past 12 months in updating its PartnerNet partner portal platform. "We've tried to roll this out as smoothly as we can," he said. "It's not the sexiest thing, but people expect a portal to be robust and available 24x7."


Follow Us

Join the newsletter!

Error: Please check your email address.

Tags symantec

Featured

Slideshows

Reseller News ICT Industry Awards 2017 - Meet the winners...

Reseller News ICT Industry Awards 2017 - Meet the winners...

Reseller News honoured the industry’s finest on a standout evening for the New Zealand channel, recognising the achievements of established and emerging partners on a memorable night in Auckland.

Reseller News ICT Industry Awards 2017 - Meet the winners...
Show Comments