Menu
Ingram, Divers join forces on services

Ingram, Divers join forces on services

Ingram Micro and Divers Group have launched a services partnership designed to save resellers time and money.

The firms say the service frees resellers from mundane, less profitable tasks and gives them more time to spend with customers.

Ingram Micro sales director Gary Bigwood says it is good news for small and large resellers alike.

“For the smaller guys there’s good weeks and not so good weeks. If you get in a few good deals they go from being quiet to over-run, so this lets them be more flexible and enables them to focus on their business.

“For the larger guys it helps them on scalability. Some have a number of engineers… but it’s still really difficult to find good staff.”

Bigwood says the move will add another dimension to Ingram’s broad-based distribution.

“We restructured earlier this year and split into business units. As well as our volume business unit, we have a solutions group and we’re looking to build on that in the value space.”

He says he is not aware of any other company providing such a service. “No-one else has partnered with a professional configuration company and brought them inhouse.”

Express Data sales and marketing manager Paul Plester says his company has been providing configuration for five to six years, with large customers more inclined to use the service. “It makes sense for them not to use their valuable engineering resources for this.”

Plester believes configuration services of medium level complexity could be a growing market. “For a larger server or a high-end SAN or voice over IP a reseller will want to do that, but for the medium type stuff they want somebody who can take a standard config and load it up. That saves them a lot of time and makes good economic sense.”

Datastor owner Vic Dickerson says it has about 15 staff available for customisation services. However, he says distributors shouldn’t compete with resellers in this area. “When people don’t know what they’re doing they need help, but most of these services are done by resellers.”


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Ingram Microdivers group

Featured

Slideshows

The making of an MSSP: a blueprint for growth in NZ

The making of an MSSP: a blueprint for growth in NZ

Partners are actively building out security practices and services to match, yet remain challenged by a lack of guidance in the market. This exclusive Reseller News Roundtable - in association with Sophos - assessed the making of an MSSP, outlining the blueprint for growth and how partners can differentiate in New Zealand.

The making of an MSSP: a blueprint for growth in NZ
Reseller News Platinum Club celebrates leading partners in 2018

Reseller News Platinum Club celebrates leading partners in 2018

The leading players of the New Zealand channel came together to celebrate a year of achievement at the inaugural Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months, with more than ​​50 organisations in the spotlight.​​​

Reseller News Platinum Club celebrates leading partners in 2018
Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP has honoured its leading partners in New Zealand during 2018, following 12 months of growth through the local channel. Unveiled during the fourth running of the ceremony in Auckland, the awards recognise and celebrate excellence, growth, consistency and engagement of standout Kiwi partners.

Meet the top performing HP partners in NZ
Show Comments