Voice and data integrator Tech Group has left companies out of pocket and customers looking for support after going into receivership.
The firm was made up of business units including Technology Junction, Voice Junction, Data Junction and Finance Junction, and was a reseller of Avaya unified communications.
Reseller News was unable to contact Tech Group representative and director of shareholding company Melange Holdings, Jimmy Baroutsos.
However, receiver John Gilbert of C & C Strategic confirmed it had gone into receivership on 28 June and said letters had been sent to all known creditors to find out the total money owed. The receiver’s first report is due by 8 September.
New Zealand Avaya distributor Agile and telephony products manufacturer and supplier Auto Telecom New Zealand both say they are helping end-users left without assistance.
Agile small and medium business solutions national manager, Dave Mason, says his company feels obliged to help customers.
“As the distributor [for Avaya] we don’t have a legal obligation to the customers, but we feel as though we have a moral obligation because at the end of the day the customer sees an Avaya appliance on their desk.”
When contacted by Tech Group customers, Agile is referring them to other resellers in its 20-strong nationwide network, Mason says.
However, he says Agile has had difficulty identifying Tech Group’s full Avaya customer base.
Auto Telecom managing director Steve Simons says his company hasn’t been paid for some equipment and money owed was “nothing we won’t get over”, but he is more concerned about protecting its brand name.
“We’re left trying to pick up the pieces,” says Simons. “We’re having to go out there and put things right [with customers].It’s looking after the brand in the market and we’re very protective of that.”
His company is referring concerned customers to other dealers.
But while Tech Group Limited, which was established in 2005, is in receivership, another company named Tech Group Holdings Limited still appears to be operating according to Company Office records. Jimmy Baroutsos is listed as a director in this company, as well as Melange Holdings Limited.