Maclean Computing has launched a new service aimed at helping customers with telephony needs.
Director of sales and marketing Chris Maclean says the service is the result of customer demand, adding the company spent three months researching what customers wanted and then designed an offering around that.
“The solution is based around Cisco and IPFX hardware. If they fit our profile and have between 10 to 250 users, businesses can just call us and for a set fee, per user, per month they can buy fully functioning and supported unified communications technology.”
Maclean is confident there will be plenty of demand for the service. “There are no shortage of companies that fit that [10 to 250 user] profile. We will let the big boys fight it out at the top end of town.”
He adds that the solution is unique, as the company managed to bring an enterprise-level capability into the Auckland midmarket through a different commercial model.
“I cannot believe the overall response we’ve had already. Our customers are excited to work with us in this area, because we’re already trusted and respected in the IT space.”
Unified communications will become increasingly important to Maclean Computing in the future, says Maclean. “It’s a key strategy for us moving forward and from now on we’re an IT and T company.”