Auldhouse has been appointed as Symantec’s first local training provider. The exclusive agreement is the first of its kind for the software vendor in Australasia and covers Symantec’s entire range of products.
The move signifies a more proactive approach to training for Symantec locally and enables it to now offer a regular schedule of courses to customers and partners, says Sydney-based education manager for Australia and New Zealand Catherine Rosenbrauer.
“We have had instructor-led courses in New Zealand for a number of years. But in the past, we waited until there was enough demand and scheduled courses as required instead of having an upfront schedule.”
While Symantec has education partners around the world, Auldhouse is the first to be appointed in either Australia or New Zealand, says Rosenbrauer. “It was time to look at how we could broaden our offerings. We did not have a strong, regular schedule of courses.”
Symantec customers and partners are now able to plan ahead for training, says Rosenbrauer. “We now have a course coming up each month for the next few months. Education is not necessarily the first thing people think of, so we want to make sure we offer a proactive service.”
The comapny evaluated a number of local training providers, but appointed Auldhouse as it ticked all the boxes for the vendor, says Rosenbrauer. “They are the premier IT training outfit in New Zealand. They are a good fit because they are already talking to our customers about a range of training plans.”
With training facilities in Auckland, Wellington and Christchurch, Auldhouse also has the geographic reach Symantec was looking for, adds Rosenbrauer.
Auldhouse general manager Melanie Hobcraft says the company is extremely pleased to add another major vendor to its portfolio, which already includes Microsoft, Cisco, Citrix, Adobe and VMWare. “We have consistently been able to build relationships with key global software vendors. Symantec is a global leader in infrastructure software. Their customers are our customers – we already have a relationship with them.”
Hobcraft adds there has been pent-up demand for Symantec training locally. “Whilst they have a very good established education portfolio globally, they have been delivering training here via Australia. There is nothing like having a partner that can represent and work with them in New Zealand.”
Auldhouse has already offered its first set of courses on Symantec Endpoint Protection 11.x in Wellington this week, which was attended by large corporate and government customers, says Hobcraft. “We’re off to a really good start.”
Its national presence will ensure Auldhouse deliverers a consistent quality of training across the country, says Hobcraft. “Whether you are in Auckland, the South Island or Wellington, you can go to Auldhouse and get authorised Symantec training delivered by authorised Symantec instructors.”
Auldhouse is a subsidiary of Gen-i and celebrates its 21st anniversary this year.