Telecom subsidiary Gen-i and Australian-owned supermarket chain Progressive Enterprises have inked a five-year deal to upgrade Progressive’s local ICT infrastructure. Gen-i is now changing over Progressive’s approximately 150 stores to a managed services environment, taking on full accountability for the delivery of end-to-end operations, monitoring and management of its telecommunications. Progressive Enterprises is part of Woolworths Australia, and owns the Foodtown, Countdown and Woolworths supermarkets across New Zealand.
The new agreement includes the provision of data connectivity, managed WAN and LAN services, managed VoIP, voice services (0800 and calling services), mobile (voice and data), internet/extranet and transition management. “We’re delighted to partner with a successful, local ICT provider for our telecommunication and technology solutions. Gen-i has proven to be flexible, innovative and committed to understanding our business,” says Progressive’s managing director Peter Smith in a statement. As part of the upgrade, Progressive plans to introduce advanced point-of-sale and logistics solutions already in use in Woolworths stores in Australia. Gen-i’s chief executive officer Chris Quin said in a statement one reason for Gen-i’s success was its ability to understand Progressive’s business and deliver a flexible, end-to-end solution. The agreement follows a number of other business wins for Gen-i across New Zealand and Australia, including a four-year contract with ANZ National Bank.