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Nortel aims unified communications package at SMEs

Nortel aims unified communications package at SMEs

Nortel this week unveiled a unified communications platform for small-to-midsized enterrpises that the company says allows them to save up to 70 percent of their investment in legacy Nortel phone systems.

Nortel's Business Communications Manager (BCM) 450 is designed to help businesses with up to 300 employees transition from the company's Norstar digital phone system by reusing much of that equipment. The system is a hybrid IP telephony platform that provides unified messaging; teleconferencing for up to 120 participants; computer telephony integration such as click-to-call or pop-up customer information screens; and contact center routing.

The BCM450 is also Session Initiation Protocol (SIP)-compliant, meaning third-party applications can help customize or extend the platform's functionality, Nortel says. It already comes pre-installed with "hundreds" of telephony features and integrated applications, the company says.

According to Nortel, the worldwide SMB communications market is valued at US$11 billion and growing at a rate of 9.3 percent annually.

The BCM450 is available Oct.ober 14 from Nortel, or through its partners.

Nortel also announced to two SIP gateway products for SMEs that integrate routing, switching, firewall, VPN and intrusion detection, and analog telephony adapter capabilities in a single platform. The Business Services Gateway (BSG) 8 and 12 products can save 45 percent of the expense of purchasing all of these capabilities as separate products, Nortel says.

The BSG systems also provide application-aware QoS, Nortel says. They allow SMEs to simultaneously prioritise voice, video and data, granting higher priority to the most critical or delay sensitive traffic and helping to improve bandwidth optimisation and performance, the company says.

The BSG platforms are designed to provide the unified communications infrastructure for the new BCM450. They can also serve as a client-side data infrastructure platform for carriers who deliver hosted VoIP services to SMEs.

The BSG 8 and 12 are available now.


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