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Continuity praised in Ingram Micro changing of the guard

Continuity praised in Ingram Micro changing of the guard

Ingram Micro vendor and reseller partners have expressed their support for Gary Bigwood taking the reins of the local operation, saying the move will ensure continuity of their relationship with the distributor.

Currently general manager of the distributor’s volume business division, Bigwood steps up to take over from Jay Miley who becomes the distributor’s Sydney-based vice president and managing director for Australia and New Zealand from next January.

Miley came to New Zealand in January 2007 to replace Tony Butler as managing director of Ingram Micro’s local operation. He was previously vice president for vendor management at Ingram Micro in the US.

Bigwood has been with the company since its merger with Tech Pacific, where he was a long-standing member the senior management team.

Scott Green, CEO of integrator Axon, says with Miley keeping a “watching brief” over New Zealand in his new role and with Bigwood’s wealth of experience in the local IT industry, his company expects its relationship with Ingram Micro to remain strong. “Gary will bring excellent continuity – this is certainly not a disruptive change. He will continue to do great things for the business.”

Green says while Miley implemented a new structure and strategic direction at Ingram Micro locally that is aligned with the distributor’s global strategy, it now makes sense to have someone with local experience at the helm. “Having someone with local knowledge operating within that structure is a good and logical next step.”

Noel Simpson, general manager of IT services provider Lexel Systems, (formerly Computer Brokers) agrees that Bigwood’s promotion ensures continuity. “We have worked with Gary for a number of years. Having someone who knows us, who knows the market and who we know taking control of a key supplier is a good thing.”

Simpson also believes having a local veteran succeeding Miley is a good move. “There are very skilled and experienced people who could come from overseas and add value to the way we do things. But in this case Gary is a known entity – we don’t have to build a new relationship as it is already there.”

Microsoft partner group manager Nick Fletcher agrees with this sentiment, saying Bigwood’s appointment ensures “consistency in leadership and values” at Ingram Micro. “Gary has been in the IT industry for quite some time and he understands the channel and the business.”

Microsoft’s relationship with Ingram Micro has strengthened under Miley’s tenure, says Fletcher, adding he believes this will continue under Bigwood’s direction. “Jay brought a strong vendor focus to Ingram Micro. This has lifted the relationship between Microsoft and Ingram Micro. With the continuity from Jay to Gary, we think we are in a good position. Having a degree of consistency and stability that is built on strong mutual success makes sense.”

Meanwhile, fellow distributor Express Data does not expect any change in the level of competition between the two companies with Bigwood at the helm, says sales and marketing manager Paul Plester. “It would be fair to say that they did lift their game [under Miley]. We look forward to vigorous competition from Ingram, as it has always has been.”

Miley is replacing Guy Freeland, who will leave his post at the end of the year.


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