Nortel has released a training and certification programme to increase knowledge of unified communications among IT staff and students.
Schemes like Nortel’s, titled Unified Communications Solutions: A Practical Business and Technology Approach, will help IT professionals make informed decisions on UC deployments, including how to evaluate vendor options, the best migration path from existing infrastructure, and the value of integrating communications with applications and processes, says US IDC senior analyst Nora Freedman.
Nortel’s president of enterprise solutions, Joel Hackney says the ‘why’ of unified communications is becoming obvious, how to implement solutions is more challenging.
“Nortel’s new program provides the educational background needed to make implementations successful,” he says.
The vendor’s Unified Communications Solutions guide covers four areas: unified communications evolution and functionality, solving business communications challenges, implementing unified communications solutions, and securing VoIP, SIP and unified communications solutions.
