New homegrown managed service opportunity

New homegrown managed service opportunity

Recently formed Auckland company Naverisk has taken the covers off its new IT management software, which it hopes will appeal to managed services providers, IT departments and small and medium businesses.

CEO and director Jon Kalaugher, also the director of networking and security specialists Securecom, says he started down the managed services path a couple of years ago, with Naverisk having been in development for about a year.

The product’s name is short for ‘navigate risk’ and Kalaugher says the software is low-cost and requires no training. It comprises remote IT management, monitoring and alerting, configuration management and asset and inventory services.

“People can start to use the product and make gradual steps towards becoming a managed service provider,” he says.

Services firms can rebadge Naverisk as part of a partner support programme, designed to help managed service providers grow their business. Naverisk has prepared promotional material for this purpose.

Kalaugher claims competing products, such as Kaseya and N-Able, are designed for the US small and mid-size markets, and Naverisk aims to halve the costs New Zealand firms might pay for these.

He and sales and marketing manager John Paul Sikking say it takes a scalable, modular approach, with an incremental cost model. The average cost per user will range between $350 and $600, depending partly on the number of licences, they say.

The software is offered as a service or as a download.

Naverisk has a range of beta users, across verticals such as logistics, manufacturing and health.

Kalaugher says he wants the software to perform strongly in the local market, but adds it has “true global potential” and will begin to compete with larger players once more features are incorporated.

The foundation of Naverisk was built by staff from Auckland’s Crest Technologies, a Microsoft-certified development house.

Auckland-based Maclean Computing also launched a managed service offering in June last year.

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