Enterprise telecommunications software developer Agile has opened an office in Sydney to go after the IP telephony, call centre and UC markets.
According to the company, Agile Australia will provide medium and corporate businesses with advanced communications systems. The expansion follows Agile’s sale of its call centre software business to Avaya for an undisclosed sum.
Former Avaya South Pacific chief operating office Peter Dillon has been hired to run the Australian division. He worked at Avaya for nine years.
Dillon says Agile will set itself apart from other players in Australia due to the size and skills of its technical workforce.
“Agile’s strategy is to grow rapidly in the Australian market and provide the best service possible to new customers across a range of industry sectors,” he says.
“The company already has a strong track record with leading Australian companies as we have already implemented Trans-Tasman contracts for organisations such as Fisher & Paykel and Baycorp. We aim to win more Trans-Tasman business and provide the efficiencies to our clients that they are seeking.”
CEO and co-founder Tony Jayne says the move into Australia is a natural progression for its international expansion.
“We see a real opportunity to transfer our strong integration and execution skills into the Australian market, and we hope to win major contracts in our first year of business here.”
Agile has more than 100 staff in New Zealand and has operated since 1999.