Menu
Avaya connects with new channel programme

Avaya connects with new channel programme

Avaya has launched a new global channel program aimed at improving partner profitability and skill sets. New offerings under Avaya Connect will include additional financial benefits and a single, tiered global pricing list, enhanced technical, marketing and sales support and streamlined training and certifications, the vendor said in a statement. Partners will now be provided with credits at the time of sale, rather than post-sales rebates, significantly reducing processing times, the vendor said. It claimed to have also reduced partner application times to under two hours. Avaya has also pared down its training program tracks from 97 learning and certification options to 13 solutions-based courses focused on unified communications, contact centre and the SMB solution lifecycle. These will cover design and sales through to integration and maintenance. The vendor said training times had been reduced by up to 50 per cent, and new virtual education tools would further cut the time needed to complete qualifications. The overhauled structure would allow it to better recognise partners operating in different market segments, such as SME and mid-market, Avaya claimed. In a statement, worldwide channels vice-president, Jeremy Butt, said building stronger connections with partners would give the community a stronger chance at success as well as enable it to better service customers. Other initiatives in the new program include harmonising requirements for its Platinum, Gold, Silver and Authorised levels globally, as well as new Service Experts and SME Experts specialisations. The higher partners go up the competency scale, the more discounts and benefits were available, Avaya said. Avaya Connect was unveiled at the vendor’s partner conference in the US this week and will come into effect on February 1, 2010. The new program comes a month after Avaya secured Nortel’s enterprise solutions business for $US900 million following a bidding war.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Avaya

Featured

Slideshows

Ingram Micro maintains Showcase 2018 momentum in Wellington

Ingram Micro maintains Showcase 2018 momentum in Wellington

Ingram Micro maintained Showcase 2018 momentum in Wellington, hosting more than 40 vendors at TSB Arena. Under the banner of Leading the Way, the event demonstrated what’s new, what’s next and how it can be used to improve business and everyday life.

Ingram Micro maintains Showcase 2018 momentum in Wellington
Ingram Micro launches Showcase 2018 in Christchurch

Ingram Micro launches Showcase 2018 in Christchurch

Ingram Micro kickstarted Showcase 2018 in Christchurch, hosting more than 40 vendors at Horncastle Arena. Under the banner of Leading the Way, the event demonstrated what’s new, what’s next and how it can be used to improve business and everyday life.

Ingram Micro launches Showcase 2018 in Christchurch
Data breach notification laws in NZ: How can partners prepare?

Data breach notification laws in NZ: How can partners prepare?

This exclusive Reseller News Roundtable outlined the responsibilities facing security partners today, assessing risk while evaluating the role of the vendor in providing added layers of protection.

Data breach notification laws in NZ: How can partners prepare?
Show Comments