CodeBlue continues to invest heavily in Kaseya licences, along with the automation and functionality of its Kaseya-based monitoring and management tools.
General manager Ian Funnell says it has made a million dollar investment in Kaseya monitoring and management tools in the past 12 months. This builds on an investment of more than a million in the Kaseya platform five years ago when CodeBlue was first established. It has bought 10,000 licences in the past year, says Funnell, adding these are in the process of being implemented across its customer base.
“We were the first in New Zealand to use Kaseya and we believe we are the biggest installation of Kaseya in Australasia,” Funnell says. “One or two others have purchased that many licences in recent months, but [have] not implemented them across their customer base.”
A 24/7 monitoring service is now provided to a few hundred customers, says Funnell, some of whom have head offices in New Zealand and branches in Australia or Asia.
He says one reason for the greater investment in the Kaseya-based platform, is the bigger part cloud computing will play in pro-active monitoring and management services.
“By far the majority of customer licences [currently deployed] now are on premise, but in the past two months, of new customers that have come on, probably 75 percent have been in the cloud.”
Funnell says CodeBlue is focused on automating its monitoring services as much as possible, so the company can support “hundreds of customers with thousand of end points”, without tasks being carried out manually.