AVG (AU/NZ), the trans-Tasman and south Pacific distributor for security company AVG, has announced a Direct Renewal Guarantee which gives active resellers who have sold an initial software license a sales commission when the customer renews, increases or upgrades the license through the distributor.
“When one of our resellers introduces a client to AVG, we recognise the importance of this reseller relationship by ensuring that the renewal, increase and upgrade revenue is shared with that reseller even when the client finds it easier to purchase through our web site,” says Michael Dowling, AVG (AU/NZ) corporate sales director.
AVG (AU/NZ) has also enhanced it Reseller Centre portal, so partners can monitor licenses under their control and see reminders for upcoming renewals. They can also track accrued commissions on renewals, increases and upgrades of licenses.
The distributor says feedback from its annual reseller survey showed concern that there were no earnings available if clients renewed, increased or upgraded directly online with AVG (AU/NZ).