Menu
NZDF tenders contact centre services

NZDF tenders contact centre services

The New Zealand Defence Force (NZDF) is after a supplier to provide recruitment contact centre support for the next two years. It has the option of renewing this for another two years.

Call volumes last year reached over 38,000 calls. The successful supplier must provide a service that is fully operational at all times, and can manage fluctuations in call volumes during recruitment campaigns.

All calls will need to be answered by an operator. NZDF is also considering future uses for the contact centre such as social media contact management and VoIP calls.

The deadline for replies is Wednesday, March 31.


Follow Us

Join the newsletter!

Error: Please check your email address.

Tags NZDF

Featured

Slideshows

Channel celebrates as HP marks 50 years in NZ

Channel celebrates as HP marks 50 years in NZ

HP marked 50 years in New Zealand at an event in the vendor's Auckland's headquarters last night, with a host of key channel figures coming along to celebrate. Photos by HP.

Channel celebrates as HP marks 50 years in NZ
EDGE 2017 - Icebreaker Sessions round 2

EDGE 2017 - Icebreaker Sessions round 2

EDGE guests experience the value of networking at the second round of Icebreaker sessions.. Photos by Maria Stefina

EDGE 2017 - Icebreaker Sessions round 2
Show Comments