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Chillisoft on verge of new ISP deals

Chillisoft on verge of new ISP deals

Security distributor Chillisoft has more internet service providers (ISPs) in its sights following a partnership with Slingshot last April.

Under the Slingshot deal, Chillisoft-distributed antivirus software Eset Nod32 is offered to the ISP’s retail customers online.

Chillisoft director Geoff Cossey says his company has been approached by two more ISPs keen to work on similar partnerships and it is close to signing agreements.

“We have done more business in [the ISP] space, but nothing I can talk about publicly yet,” he says. “The traditional model of software licensing is still valid for the majority of the market segment. For a few service providers, where they are dealing with customers on a monthly basis, that kind of online licensing is needed in that space.”

Cossey says the uptake of Eset Nod32 by Slingshot customers has been “fantastic”, but would not provide numbers.

“We are really pleased with the relationship and they are as well. They get very few support calls about the software.”

He also says Chillisoft achieved record software sales in February and March this year.

“We are hugely up in sales on 2009 and have achieved 50 percent year on year revenue growth.

“We are also picking up more resellers in New Zealand and the Pacific Islands. Our systems and processes are easily accessible by those in the Islands, as long as they have an internet connection.”

In total, the company has more than 1000 resellers in New Zealand and Pacific countries such as Fiji.

Chillisoft has also introduced weekly online training for its resellers, with between one and 10 resellers participating at a time.

“We try and time it for Friday afternoons and it is proving popular. It suits people because most of them are too busy to give up half a day to come to our office.”

The sessions are divided into two parts, the first focusing on working with the company and the second on technical training.

“We don’t have formal gold, silver and bronze levels that vendors like to have. We make sure resellers are aware of what they need to know in the customer segment that they’re working in.”


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