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Symantec changes Hosted Services programme

Symantec changes Hosted Services programme

Symantec has expanded its Hosted Services partner programme model in a bid to help resellers capitalise on the software as a service (SaaS) market.

As part of the model, a new Premium Associate programme has been launched. According to sales and channel strategy vice president James Palmer, many resellers have not embraced SaaS due to the perceived training and financial investment needed. Partners in this programme need to meet minimal requirements.

At this stage ANZ resellers can join the Premium Associate programme by invitation only.

The Premium Associate programme offers 15 percent commission on new business, upgrades and renewals while the Associate Programme has 15 percent commission on new business and upgrades.

The Associate programme offers partners two options for earning commission. Partners that want to develop an ongoing referral business can earn recurring commission on new contracts, upgrades and renewals.

Consultants with occasional referral opportunities can earn commission on new contracts and upgrades with the standard Associate Programme which requires no minimum referral commitment.

Symantec also has an entry level programme called The Authorised Reseller programme. The programme provides a 20 percent margin with the option of all customer support managed by Symantec Hosted Services.

Other changes to the Hosted Services programme include improvements to the partner portal with added functionality, new bundles with competitive pricing and quote generation tools. Partner also receive support with sales, marketing and training activities.


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