Several partners in the Asia Pacific region have joined the Riverbed Technology Authorised Support Partner (RASP) programme.
Launched in March, the programme includes assessment criteria for quality of support delivered by partners, and a requirement that partners can provide 24x7 customer support for customers.
Among the Asia Pacific partners to join are Datacraft, Gen-i and distributor M.Tech.
“Through the RASP specialisation programme, not only do our partners benefit from being positioned to increase their bottom line, but our customers are working with the industry’s most qualified Riverbed partners to support their IT infrastructure,” says Scott Downie, vice president of worldwide support at Riverbed. “As we scale our support organisation to include services from our valued partners, it allows Riverbed to focus on our core competencies.”
