Menu
Maclean Computing introduces wholesale managed services

Maclean Computing introduces wholesale managed services

Maclean Computing has launched a new wholesale service aimed at IT businesses servicing the SME market.

The service will enable these companies to use Maclean Computing's NOC (Network Operations Centre) and managed IT Support Service as a white-labelled offering to their own customers.

SME companies will be given a set of tools to capture real-time alerts, handle remote maintenance and management of customer equipment, and provide remote diagnosis and repair of servers and desktops

CEO Chris Maclean says the offering has been under development for two years, and has already been proven in the field by Maclean Computing.

"Three years ago we started researching the best solution for providing enterprise-level, real-time customer support for our own customers. We realised there was an opportunity to build something that not only served our own needs, but that could be offered to other companies looking to provide similar, state-of-the-art support to their customers," he says.

According to Maclean, the new service allows any service company to deliver enterprise-level IT support to their customers, while still maintaining complete control over their relationship with their customers.

"We've priced this so it's affordable and easy-to-budget for companies using the service. It's based on a per-seat model, so our customers can easily on-charge the cost to their customers with an appropriate margin,” he says.

Maclean says interest in the new service has been positive with two companies signed up and a number of interested prospects.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Maclean Computing

Featured

Slideshows

Reseller News launches alumnae breakfast for Women in ICT Awards

Reseller News launches alumnae breakfast for Women in ICT Awards

Reseller News hosted the first alumnae breakfast for the Women in ICT Awards in New Zealand, designed to showcase the leading female leaders in the industry. Held at The Cordis in Auckland, attendees came together to hear inspiring keynotes and panel discussions, alongside high-level networking among peers.

Reseller News launches alumnae breakfast for Women in ICT Awards
Reseller News Innovation Awards 2018: meet the top performing partners

Reseller News Innovation Awards 2018: meet the top performing partners

Reseller News honoured the industry’s finest on a standout evening for the New Zealand channel, recognising the achievements of established partners, emerging players and innovative start-ups, in front of over 460 technology leaders in Auckland.

Reseller News Innovation Awards 2018: meet the top performing partners
Show Comments