Menu
Dell rebuts withholding evidence in faulty-PC case

Dell rebuts withholding evidence in faulty-PC case

Dell on Friday rebutted accusations that it was withholding evidence in connection with a long-running case charging the PC maker of willingly selling faulty PCs.

Web hosting service provider Advanced Internet Technologies Thursday filed a motion accusing Dell of withholding evidence and failing to produce documents in its possession, according to a court filing. AIT's motion sought sanctions against Dell.

"We disagree with AIT's contention that we violated the discovery order and will be filing our response with the Court soon. Dell takes all court orders and our obligations to comply with them very seriously," said David Frink, a Dell spokesman.

The documents sought by AIT are in connection with a case accusing the PC maker of selling thousands of desktop PCs despite knowing the machines contained faulty components.

AIT filed the case against Dell in the US District Court for the Eastern District of North Carolina in 2007 and is seeking US$75,000 and punitive damages from breach of contract, fraud and deceptive business practices.

Earlier documents unsealed in connection with the case showed some Dell employees having prior knowledge that the company's OptiPlex PCs were likely to break, according to a New York Times report in June.

AIT's attorney did not return a call seeking comment.

According to the documents, Dell employees knowingly tried to play down component problems, which put customers at risk. Salespeople were told to say "don't bring this to customer's attention proactively," in an effort to conceal system problems.

Dell shipped around 11.8 million OptiPlex computers between May 2003 to July 2005 that were at risk due to faulty components. The desktops were sold to business customers including Wal-Mart and Wells Fargo.

The problems stemmed mainly from some bad capacitors on the motherboards supplied by a company called Nichicon. The same issue affected many PC makers, but the problem has now been resolved, Dell has said. The company fixed the computers, and extended the warranty of systems containing faulty motherboards. The current PCs are not affected by the problem.


Follow Us

Join the newsletter!

Error: Please check your email address.

Tags Dellinternational news

Featured

Slideshows

A snapshot of the Kiwi partners set to shine at the Reseller News Awards

A snapshot of the Kiwi partners set to shine at the Reseller News Awards

With the 2017 Reseller News ICT Industry Awards only weeks away, Reseller News profiles the power line-up of partners set to dominate the biggest night on the channel calendar. ​Ranging from the enterprise, down through the mid-market and small business sectors into the heart of the start-up scene, the end result is the most diverse and wide-ranging partner line-up in the history of the Awards, playing host to the leading innovators of the past 12 months.​

A snapshot of the Kiwi partners set to shine at the Reseller News Awards
Channel celebrates as HP marks 50 years in NZ

Channel celebrates as HP marks 50 years in NZ

HP marked 50 years in New Zealand at an event in the vendor's Auckland's headquarters last night, with a host of key channel figures coming along to celebrate. Photos by HP.

Channel celebrates as HP marks 50 years in NZ
Show Comments