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Ingram sets up solutions division

Ingram sets up solutions division

Ingram Micro has restructured its sales and marketing businesses into two divisions – one being a solutions division that encompasses servers, storage, networking, security, business licensing, and automatic identification/data capture offerings.

The volume division was set up about two years ago under Desmond Ling and incorporates fast-moving products such as PCs, audiovisual technology, printers, peripherals, consumables and components.

Several senior staff have changed roles after the reorganisation, including former Value Added Distributors general manager Terry Dunn, who has become senior general manager of solutions.

Joanna Graham has filled the role of senior business manager for the Vantex (point of sale/data capture technology) unit, following the recent departures of former unit heads Eric Ryda and Steve Marson.

Stuart Alexander, the former VAD sales manager, will work with Dunn as sales manager for the solutions team.

Scott Cowen is now general manager of solutions vendor management and marketing , overseeing Ingram’s vendor-facing staff teams. Managing director Gary Bigwood says the reorganisation has resulted in some staff cuts and a slightly lower headcount, but the number is not known as transitions are ongoing. He says multiple teams are being brought together to form the solutions division, which will mean potential areas of duplication and some areas where the distributor could invest in new staff. Some staff are changing to new roles, while some roles have been scaled back, says Bigwood. However, he says year on year for the month of October, its headcount remains relatively flat at about 310. The majority of recent staff reductions have been due to contracts finishing for personnel employed to work on the transition to Ingram’s new SAP system in New Zealand, Bigwood adds. “We’ve taken a look at the business and our plans for 2011 and what we want to do differently. “It’s been really successful having one person (Ling) at the helm and we’re now doing that on the value side with Terry Dunn.” Bigwood says a number of Ingram’s solutions vendors locally are branching into new product categories and running disparate teams didn’t allow single quotes across categories. “Our aim is to make the quoting easier for resellers across different product categories as they build solutions for their customers,” he says.


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