Cloud computing is making life easier and more fun for Gisborne-based Michael Lewer, the sole operator, manager and technician at IT company Mytronics.
Lewer’s schedule had become so hectic he was often working until 11pm on weeknights and weekends. This led him to a search for an accounting package that could help streamline his paperwork, and he turned to cloud-based options.
“Mytronics has moved its core systems to the cloud and now my accounting packages reside online with a hosted service called 1placeonline.com,” says Lewer.
“Paperwork is halved and that leaves time for other interests like 4x4, which is one of my hobbies. Being able to access your data anywhere and everywhere is a great time saver. No longer do I keep my documents on my computer, they reside in the cloud also, with the likes of dropbox.com.”
Lewer also uses the ISP-based netphone.co.nz for his phone services, giving similar remote access to data on his iPad, smartphone or computer.
He has been so satisfied with his experience of cloud-based systems that he plans to offer such services to customers in the near future. This plan was also sparked by demands from customers who just “want it now”, Lewer says.
Since undergoing an electronics apprenticeship at appliance retailer Tisco in the 1990s, Lewer has developed a reputation for being able to fix things fast. This led to him gaining the nickname Sonic, after the speedy videogame hedgehog.
The apprenticeship led to an interest in computing and Lewer developed his IT repair skills after transferring to Tisco’s Taupo branch, and subsequently to the Rotorua store and later to Gisborne.
However, Tisco retrenched his role and after working for a couple of other companies he cast out on his own in 1999.
Mytronics began by specialising in sales and service for the home user and small business market, and this is something Lewer continues to focus on.
“Mytronics has prided itself on being customer-oriented and not push any product. By that I mean, if I wouldn’t be happy with it, then the customer would not be happy,” he says.
Lewer says in his business he always tries to find and supply products with added value. He says this is important because it enables Mytronics to compete with major retail stores in Gisborne, who offer discounts and interest-free deals.
“The backup service provided by Datalock is one such service that we started offering last year. I found that customers did not think about backing up until it was too late. I also found that customers prefer everything to be automated and hassle free, and this is where online backup fits the bill,” he says.
Mytronics has also started providing web hosting, spam filtering and other value added services. Although not an authorised Apple reseller or support provider, the company also fixes Apple products for customers as Lewer primarily runs Apple systems.
“Ultimately, Mytronics would like to become a one-stop solution for computer maintenance, repairs by a registered electronics technician, sales and software,” he says.
Lewer says there are many IT firms in Gisborne, but that each company happily coexists.
“Mytronics gets on well with its peers and we collaborate and share. Try doing that in a bigger centre!”